Short how-to videos for every part of the app — for owners, office staff and technicians. New videos are added here as they're published.
Onboarding: company details, logo, branding, vehicles.
Inviting office staff and techs, the /join link, setting roles.
Settings: logo, accent color, footer, email message.
Choosing a plan, billing cycle, usage limits.
The daily numbers and what they tell you.
Reports list, filters, PDF download, emailing a report to a customer.
Approving reports, flagging callbacks.
Tech report → customer email → approved → scheduled → paid.
Logging deductions tied to callbacks.
Viewing tech pay, manager verification.
Vehicles and reviewing pre/post-trip inspections.
Tool checkout, turn-in with photo proof, marking lost.
Viewing expense receipts submitted by techs.
Employee records, customer media library, hub access.
Alert feed, sending messages, recipient settings.
SOP library, assigning SOP training, verifying completion.
What's included, the disclaimer.
Adopting master templates, publishing, requiring acknowledgments.
Scheduling and tracking.
Review, corrective actions, closing out.
Form types, failures, out-of-service returns.
Assigning modules, quiz scores, retraining dates.
Clock in/out, geofence warnings, shift tiles.
The step form, photos/video, signature, submitting.
Turning findings into revenue.
Pre/post-trip flows.
Snapping and turning in expense receipts.
JSA, stop-work, incident, toolbox talk of the week.
Alerting managers you won't be in.
Landing-page walkthrough.
The $27 one-time tool.
Internal, for platform admins only.